Needing to decrease IT operational costs but require both vendor hardware maintenance and ongoing monitoring or problem resolution?

SMART Plus provides all of the foundational support of Cisco SMARTnet, the Cisco maintenance contract, plus a support infrastructure and process with a single interface from Presidio. With SMART +, you will have access to all of the previous hardware replacement, software patches and web documentation, PLUS an Presidio-led case management network at a similar cost as what you paid for only vendor support.

Customized Support

Instead of calling into a large pool of technical resources, you can call into the Presidio SMART Plus service desk and be routed to the individuals that you know and that have knowledge of your environment. Presidio uses an ITIL framework to create a support desk that has proven process to handle rapid problem identification and issue resolution.

Contact mss-sales@inxi.com for a support cost analysis.